“The Dyson Airblade™ hand dryer is a major asset for our budget reduction as well as our environmental policy. “
Director of Installation and Maintenance department, Brussels Airport
Paper towels in the airport washrooms are now a thing of the past. Brussels Airport has just acquired 320 Dyson Airblade™ hand dryers, becoming the first airport in the world to be equipped entirely with them. The Director of the Installation and Maintenance department was quickly convinced of its advantages.
The Dyson Airblade™ hand dryers are extremely robust, which was a major selling point. In 2008, around 18.5 million passengers passed through Brussels Airport. “We tested the Dyson Airblade™ hand dryers for 8 months by placing them in the most frequented washrooms. During this time, we encountered no problems or complaints, nothing! This was exceptional, especially during the holiday season, where hand dryers usually suffer due to the increased number of users,” explains Lucien Vandergoten, Director of Installation and Maintenance at Brussels Airport.
But robustness wasn’t the only argument that convinced him, technology played its part as well. “The technology inside the Dyson Airblade™ hand dryers is a great innovation. Most hand dryers blow heated air onto hands. This is an issue, as it increases the temperature in the washrooms, causing an increase of relative humidity and bad smells. Blowing unheated air onto hands is also more hygienic,” says Mr. Vandergoten. “In an airport where hand dryers are constantly in use, it makes a huge difference.”
The last element in favour of the Dyson Airblade™ hand dryers is that they can be part of a sustainable approach. “At Brussels Airport, we try to be as energy efficient as possible and to respect the environment. Up until now, we’ve bought thousands and thousands of paper towels every year. It cost us a fortune not only to buy, but also in maintenance. Now with the Dyson Airblade™ hand dryers, these costs won’t exist anymore and on top of this they use very little electricity. It’s a major asset for our budget reduction as well as for our environmental policy,” says Mr. Vandergoten.
AXA PPP Healthcare
“In the past, we’ve cleared a staggering 110 sacks of used paper towels, destined for landfill. The Dyson Airblade™ hand dryer definitely helps us to be a more environment friendly company on many levels. “
Business Services Manager, AXA PPP Healthcare
AXA PPP Healthcare has been helping people access private healthcare since 1940, when it was known as the London Association for Hospital Services. Today, it provides healthcare cover for individuals and companies, funding for dental care (through its sister company Denplan) as well as health information, occupational health and employee assistance services.
AXA PPP Healthcare was receiving comments from employees concerned about the amount of paper towel waste generated in the bathrooms of its Tunbridge Wells headquarter complex.
As a result, the company started to look at alternative hand drying solutions comparing cost efficiencies, drying effectiveness, hygiene and most importantly environmental factors.
At first, they looked at installing standard hand dryers; however, they found these to be notoriously inefficient, taking too long to only part-dry users’ hands.
Towel rolls were also considered. Not only are these notoriously unhygienic, but they require bleaching and high temperature laundering, which is not a green solution.
Business Services Manager, Helen Ewart-Bainbridge and her team heard that Dyson had developed hand dryers that not only offer significant hand drying improvements but also environmental benefits.
“The Dyson Airblade™ hand dryer offers several key benefits, which make it a natural choice for AXA PPP Healthcare,” says Helen. “These include a 10 second dry time and a reduction in energy consumption, which is great for the environment. However, they also make sound financial sense. When you factor in the cost of paper towels, maintenance, waste costs and cleaning, they will pay for themselves within two and half years.”
AXA PPP Healthcare has started to roll out the installation of 59 Dyson Airblade™ hand dryers throughout the company’s five headquarter buildings in Tunbridge Wells. Two other buildings have also been identified once planned toilet refurbishment work in these areas is complete.
AXA PPP Healthcare
“The Dyson Airblade™ hand dryer is creating quite a stir. We’re receiving really positive feedback about it from both customers and employees. “
Project Manager, Tussauds Studio
Alton Towers attracts over 2.5 million customers each year and is one of the UK’s leading theme parks. Its pledge is to make every visit extraordinary. Why should a trip to the washroom be any different?
Project Manager, Scott Desborough, wanted to make the venue’s washrooms no less exhilarating and surprising than its rides. He considered fitting conventional warm air hand dryers, but soon discovered how unhygienic and inefficient they are – and how long they take to work. He also wanted something with better functionality and a more inspiring design.
When Alton Towers’ General Manager, Tim Burnell, first experienced the Dyson Airblade™ hand dryer, he knew it was what they’d been looking for. With Scott and his team he set about installing Dyson Airblade™ hand dryer before the new season. “We really wanted to make our toilets extraordinary, unusual and different from the norm,” says Tim. “Our customers are actually having fun while drying their hands, which is great. They come to have fun on our rides. They don’t expect to have fun drying their hands in our washrooms. Having the Dyson Airblade™ hand dryers that use motors that spin faster than a Formula 1 engine is perfect for a venue that focuses on exhilaration and the wow factor.”
To date, Alton Towers has installed five Dyson Airblade™ hand dryers. Based on the positive feedback and operational results so far, the team is investigating opportunities to install the Dyson Airblade™ hand dryer in each of the park’s washrooms.
“The environmental benefits of the Dyson Airblade™ hand dryer for us were paramount. We were getting through seven million paper towels annually across just eight sites. “
Branch Facilities Manager (Customer and Corporate), EDF Energy
EDF Energy supplies electricity to 5.1 million customers in the South of England and is continually working to minimise its impact on the environment. This includes every part of EDF Energy – even the washroom facilities of the 12,000 employees.
Reducing waste to landfill
For Mark Hoskins, Branch Facilities Manager (Customer and Corporate) at EDF Energy, reducing the environmental impact of the company’s offices and facilities is crucial. “The environmental benefits of the Dyson Airblade™ hand dryer for us were paramount,” he explains. “EDF Energy was getting through seven million paper towels annually across just eight sites.” This paper towel consumption went on despite having warm air hand dryers installed in the washrooms. “Nobody used the old hand dryers because they weren’t effective,” says Mark. “As a company, we have now set a target to reduce our waste to landfill to zero by 2020.”
After being given a demonstration of the Dyson Airblade™ hand dryer, Mark purchased 125 units that were rolled out across the eight sites. The difference has been marked. “It’s incredible, we’re saving, on average, £2,800 a month now we’ve installed the Dyson Airblade™ hand dryer,” he explains. It’s not just the cost savings and reduction in landfill that have impressed EDF Energy – the Dyson Airblade™ hand dryers have also led to a reduction in the business’ carbon footprint. Working closely with a Dyson Environmental Development Engineer, Mark calculated that replacing the paper towels with Dyson Airblade™ hand dryers has cut EDF Energy’s carbon emissions by 27 tonnes a year. Another 40 Dyson Airblade™ hand dryers have subsequently been ordered for other sites.
“We chose the Dyson Airblade™ hand dryer for three reasons. First, quality and performance is the best available. Second, the high level of ongoing support from the Dyson team. And third, the mutually beneficial relationship we’ve built up between EDF and Dyson, which is helping us meet our overall environmental objectives.”
Ambassador Theatre Group
“The Dyson Airblade™ hand dryers go down very well because we’ve got the Dyson backboards fitted above them and everyone can see what we’re trying to do environmentally. “
Environmental Officer, Ambassador Theatre Group
Renowned for its successful and innovative productions, including Guys and Dolls starring Ewan McGregor, the Ambassador Theatre Group is the largest theatre group in the West End and second largest in the UK. Its environmental ethos is equally as accomplished.
Environmental Officer isn’t a role usually associated with a theatre company. But Natalie Lewis, who holds that post at the Ambassador Theatre Group, is keen to point out that it’s imperative that all businesses consider their environmental impact. “Industry is having to catch up with people’s personal habits when it comes to environmental issues,” she explains. Like recycling. “We all do it at home, there’s no reason why not to at work.”
Natalie brings this approach to her workplace. “We’ve established an environmental policy and, having set benchmarks for improvement after having a Carbon Trust audit, are working to reduce our energy usage across all venues,” she reveals. “We had the Dyson Airblade™ hand dryer recommended to us when we tendered for a new recycling company to deal with our waste.”
It wasn’t the first time that Natalie had come across the Dyson Airblade™ hand dryer. “I first saw it in an airport and thought it was really whizzy.” Natalie was pleased to discover that the Dyson Airblade™ hand dryer delivered environmental benefits, too. “The rental of the new hand dryers is off-set by the electricity savings. It costs less in electricity because it uses less.” Replacing its old warm air dryers with the Dyson Airblade™ hand dryer has helped the Ambassador Theatre Group maintain its budget and lower its environmental impact.
The Group currently has 15 Dyson Airblade™ hand dryers installed across three of its theatres and its head office. “They’ve been received very enthusiastically by our audiences and we hope to have Dyson Airblade™ hand dryers in three or four new venues by the end of this year,” Natalie continues. “The Dyson Airblade™ hand dryer goes well with the Ambassador Theatre Group’s ethos and what we’re trying to achieve as a company. We’re really pleased with it.”
Ambassador Theatre Group